I am in my 70's and had never had my nails done before so I was apprehensive. Kate was kind and professional, she helped me understand the different shapes of nails and the one most natural for me, we spent a while looking at the colours to make sure I was happy with the one I chose and I am so pleased. I needed to find something to help with my brittle nails although I use hand cream my nails were breaking and brittle. She used a nail strengthener and now I have lovely, healthier  nails that will withstand all the washing up and gardening. My friends think they are great too. Safe to say ill be back every month.